Terms and conditions
Last updated: March 2026
These Terms and Conditions govern the use of this website, operated by NESTRA.
1. Operator data
The Website is operated by:
NESTRA (НЕСТРА)
Legal form: EOOD
Registered office and management address: Bulgaria, 8000 Burgas, Aleksandar Stamboliyski 46, 1st Floor
UIC: 208786151
Email: [email protected]
2. Purpose and use of the Website
The Website is informational in nature and serves to facilitate contact, inquiries, and referrals related to consulting, brokerage, and transactional services in the field of real estate.
The use of the Website does not create contractual, brokerage, consulting, or representative relationships between the user and NESTRA.
3. Absence of automatic brokerage or consulting relationship
Sending an inquiry, contact form, referral, or other information through the Website does not constitute the conclusion of a brokerage, consulting, or any other binding agreement.
Brokerage or consulting services are provided solely on the basis of a separate written agreement expressly concluded between the parties.
NESTRA reserves the right, at its sole discretion, to accept or reject any inquiry.
4. Description of services
NESTRA may provide services related to real estate, including but not limited to:
- Consulting on real estate transactions
- Brokerage and assistance between parties to transactions
- Market analyses and valuation support
- Organizing services through a network of independent agents
The specific scope, terms, and parameters of each service are determined exclusively in the relevant individual contract.
No guarantees are given regarding the execution of a transaction, price, timing, or results.
5. Referrals and compensation
NESTRA may, at its sole discretion, provide compensation for referrals that lead to a successfully completed real estate sale transaction.
Each referral compensation:
- Constitutes a one-time compensation for assistance
- Is granted at the sole discretion of NESTRA
- Is paid only after the successful finalization of the transaction
- Is limited to a maximum of EUR 500 per transaction
- does not constitute a commission, brokerage fee, or participation in the transaction
Transactions involving rent, lease, or short-term letting are excluded.
Compensation for referrals is not guaranteed and does not create any right to claim.
6. Independent agents and partners
NESTRA may work with independent agents, consultants, or partners.
Unless expressly agreed otherwise in writing:
- These persons act as independent contractors
- No employment, partnership, or joint-venture relationship is created
- NESTRA bears no responsibility for obligations outside the agreed scope
7. Intellectual property
All content on the Website, including texts, graphics, logos, design, and structure, is protected by applicable copyright and intellectual property laws.
Any use, reproduction, or distribution without prior written consent from NESTRA is prohibited.
8. External links
The Website may contain links to external websites operated by third parties.
NESTRA is not responsible for the content, accuracy, or availability of these websites.
The presence of links does not imply endorsement of their content.
9. Accuracy of information
NESTRA makes reasonable efforts to maintain up-to-date and accurate information, but does not guarantee its completeness, accuracy, or timeliness.
Information provided by third parties is published without warranty.
10. Limitation of liability
To the maximum extent permitted by law, NESTRA shall not be liable for:
- Damages arising from the use or inability to use the Website
- Decisions made based on information from the Website
- Lost profits or unrealized transactions
The limitation does not apply in cases of intentional conduct or gross negligence where such limitation is impermissible under Bulgarian law.
11. Protection of personal data
Personal data is processed in accordance with the applicable legislation and our Privacy Policy, which forms an integral part of these Terms and Conditions.
12. Amendments to the General Terms and Conditions
NESTRA reserves the right to amend these Terms and Conditions at any time.
The version published at the time of use of the Website shall apply.
13. Applicable law, jurisdiction, and language
These Terms and Conditions are governed by the laws of the Republic of Bulgaria.
All disputes shall be referred for resolution to the competent court in the Republic of Bulgaria, unless a mandatory rule of law provides otherwise.
In case of discrepancies between the language versions, the Bulgarian version shall prevail.